SOL68's Commitment

Responsible Gaming – Enjoy Responsibly With SOL68

Sol68 believes that great entertainment starts with self-awareness and smart control. We provide a range of tools and resources to keep your gaming experience enjoyable, safe, and within healthy limits.

6+ Self-Control Tools
24/7 Player Support
18+ Minimum Age Requirement
Responsible Gaming Principles
Gambling as entertainment, not a source of income
Set your limits before you start playing
Do not play when you are stressed or upset
Take regular breaks and maintain a healthy life balance
Seek help without shame whenever you need it
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SOL68's Pledge to Malaysian Players

Sol68 is a fully committed online entertainment platform dedicated to player wellbeing. We believe every player deserves a safe and responsible gaming experience. To that end, we provide comprehensive self-control tools, 24/7 support, and active collaboration with problem gambling support organisations in Malaysia to ensure the long-term wellbeing of all our members.

Tools Self-Control at SOL68

We provide a range of practical tools you can use at any time to maintain full control over your playing habits.

Daily / Weekly Deposit Limit

Set the maximum deposit amount you allow within a daily, weekly, or monthly period. Once the limit is reached, the SOL68 system will automatically block any new deposits until the limit period resets — ensuring you never overspend without realising it.

Financial Control

Playing Time Limit

Set how long you want to play each session. SOL68 will send you a reminder when your time limit is nearly up, and automatically log you out once the limit is reached. This helps you maintain a healthy balance between entertainment and daily life.

Time Control

Cool-Off Period

If you feel you need a short break, activate a cool-off period lasting 24 hours to 30 days. During this time, your account will be blocked from all wagering activity — giving you the space to think clearly and rest properly.

Temporary Break

Self-Exclusion

For long-term protection, you may apply for a full self-exclusion from the SOL68 platform for a period of 6 months, 1 year, or permanently. During the exclusion period, your account will be fully closed and you will not receive any marketing communications.

Full Protection

Maximum Loss Limit

Set the maximum loss amount you are willing to absorb within a given period. Once the loss limit is reached, the system will automatically block new wagering sessions to prevent you from continuing to lose money in an emotionally unstable state.

Loss Limit

Account Activity Report

Access detailed reports of your gaming activity at any time — including total deposits, losses, playing time, and transaction history. This full transparency helps you honestly assess whether your playing habits remain within a healthy range.

Transparency

Table of Contents

Helpline

Contact SOL68 Live Chat 24/7 if you need immediate assistance with a gambling problem.

1What Is Responsible Gaming?

Responsible gaming — also known in English as responsible gambling — referring to a healthy and controlled approach to participating in wagering activities. It does not mean you cannot play or cannot enjoy the thrill of wins. Rather, it means you play with full awareness, set clear boundaries, and do not allow gambling to interfere with other aspects of your life.

At SOL68, we take this responsibility seriously. Our platform is designed not only to deliver high-quality entertainment, but also to ensure players always have access to the information and tools they need to make smart playing decisions. We understand that not every player is in the same situation — some play casually a few times a week, while others may need more support.

The core principles of responsible gaming at sol68 are simple: gambling is entertainment, not a source of income. When you start viewing gambling as a way to solve financial problems or escape life's pressures, that is the moment to pause and reassess.

Basic Guide to Healthy Play: Set a budget before you play, treat money wagered as the cost of entertainment, never chase losses by continuing to play, and always play with disposable funds — not money reserved for essential needs.

Sol68 also strictly prohibits participation by any individual under the age of 18. All new players are required to complete a rigorous identity verification (KYC) process before making any financial transactions on our platform.

2Warning Signs of Problem Gambling

Problem gambling rarely appears out of nowhere. It usually develops gradually, and many people don't realise it until things become serious. Recognising the early warning signs is the most important step in preventing bigger problems.

The following signs may indicate that you or someone you know needs help:

  • Chasing losses: Continuing to play in an attempt to recover lost money, even as the situation worsens.
  • Lying about gambling activity: Hiding the amount of money spent or time played from family members or friends.
  • Neglecting responsibilities: Late or missed bill payments, neglecting work or studies, and spending less time with family due to excessive gambling.
  • Borrowing money to gamble: Taking out loans, selling possessions, or asking others for money solely to keep playing.
  • Feeling restless when not playing: Feeling uncomfortable, irritable, or unable to focus when going without gambling for a period of time.
  • Betting with money you cannot afford to lose: Using savings, rent money, or food allowances to gamble.
  • Gambling to escape problems: Using gambling as an escape from stress, anxiety, depression, or conflict in life.

Important: If you identify two or more of the above signs in yourself or someone you care about, that is a signal to seek help immediately. Reaching out is a sign of courage, not weakness.

3Child and Youth Protection

Sol68 has a zero-tolerance policy towards underage participation in any wagering activity on our platform. The minimum age to play at sol68 is 18 years old, and this is enforced through a strict identity verification process during registration.

That said, we recognise that the responsibility of protecting children does not rest with sol68 alone. Parents and guardians play a vital role in ensuring their children are not exposed to online gambling platforms.

Here are steps that parents and guardians can take:

  • Ensure that any device used to access the sol68 platform is protected with a password unknown to children.
  • Use parental control software available for major web browsers and operating systems.
  • Never store your SOL68 login credentials on a device shared with children.
  • Have open conversations with your children about the risks of gambling and why it is for adults only.
  • Contact the SOL68 support team immediately if you suspect your account has been accessed by an underage individual.

sol68 uses an advanced age verification system that requires valid identification documents during the KYC process. Any account suspected of belonging to an underage individual will be suspended immediately and investigated.

4How to Activate Self-Control Tools on SOL68

Using the self-control tools at sol68 is straightforward and can be done directly through your account dashboard. Here is a quick guide to accessing and activating each available tool:

  1. Login to your sol68 account and navigate to the "Account Settings" or "Responsible Gambling" section in your profile menu.
  2. Select limit type that you wish to set — deposit limits, loss limits, session time limits, or a cool-off period.
  3. Enter limit value that you feel suits your budget and playing habits. We recommend starting with conservative limits.
  4. Confirm settings you. The limits you set will take effect immediately. Please note that limits can only be increased after a 24-hour waiting period, while limit reductions take effect immediately.
  5. For self-exclusion, you will need to contact the SOL68 support team directly via Live Chat for additional verification to ensure this decision is made with full awareness.

Important Note: All limits that have been set cannot be reduced directly without going through a verification period. This is an added safety mechanism to prevent impulsive decisions during intense gaming sessions.

The sol68 support team is available 24/7 via Live Chat to help you set or modify any self-control limits. We encourage you not to delay taking these proactive steps — the sooner, the better.

Self-Assessment: Is Your Gaming Habit Still Healthy?

Answer the following questions honestly. If you answer "Yes" to three or more questions, we recommend contacting the SOL68 support team or seeking professional help.

1

Have you ever played longer or spent more money than you originally planned?

2

Have you ever lied to family members, friends, or your employer about how much time or money you have spent gambling?

3

Are you using money meant for basic necessities (rent, food, bills) to gamble?

4

Have you ever tried to stop or reduce your gambling but failed to do so?

5

Do you feel restless, irritable, or uncomfortable when you are unable to gamble for a few days?

6

Do you gamble to chase previous losses, hoping to win back the money you have lost?

7

Is your gambling activity starting to affect your personal relationships, work performance, or mental health?

If you answer "Yes" to 3 or more questions: This may be a sign that you need support. There is no shame in it — many people face this challenge. Reach out to the SOL68 support team or refer to the help resources in the next section.

6Support Resources in Malaysia

Sol68 works closely with various organisations and support bodies to ensure players who need help can access it easily. If you or someone you know is struggling with problem gambling, here are the support resources available in Malaysia:

Psychiatric Specialist Hospital

Public hospitals across Malaysia provide counselling and addiction treatment services, including gambling addiction, free of charge or at a subsidised rate.

Certified Counsellor

The Malaysian Board of Counsellors (LKM) regulates certified counsellors nationwide. You can find registered counsellors who specialise in addiction and mental health issues.

Talian Kasih 15999

Talian Kasih is a 24-hour social support and crisis service operating under Malaysia's Ministry of Women, Family and Community Development.

Befrienders KL

Befrienders Kuala Lumpur provides confidential 24-hour emotional support for those feeling stressed, lonely, or facing personal crises — including financial difficulties caused by gambling.

In addition to external resources, the sol68 support team is always on hand to help you activate self-control tools, process self-exclusion requests, or simply provide guidance on the next steps to take. Reach us via Live Chat, available 24/7 on our platform.

For written enquiries related to responsible gambling, you may also contact us at [email protected] — our team will respond within 24 business hours.

FAQ – Responsible Gaming

Login to your sol68 account, go to the "Account Settings" section, then select "Responsible Gaming" or "Deposit Limits". You can set daily, weekly, or monthly limits according to your budget. Limits take effect immediately, and any attempt to increase them requires a 24-hour waiting period as an added safety measure.

A cool-off is a temporary break lasting 24 hours to 30 days during which your account is blocked from all wagering activity. It is suited for players who feel they need a short rest. Self-exclusion is a more permanent measure — your account will be fully closed for a period of 6 months, 1 year, or permanently. During self-exclusion, you will also not receive any promotional communications from SOL68.

No. Self-exclusion is a commitment that cannot be reversed before the designated period expires. This is intentional — the mechanism is designed to protect players from impulsive decisions. After the exclusion period ends, you will need to contact the SOL68 support team directly to request account reactivation, and the process requires an additional verification period.

sol68 does not share players' personal information with third parties for marketing purposes. However, in cases where a player requests assistance through a self-exclusion programme, sol68 may work with recognised problem gambling support organisations to ensure comprehensive support is provided. All data sharing is conducted in accordance with the sol68 Privacy Policy and applicable data protection laws. For more information, please refer to Privacy Policy us.

Contact the SOL68 support team via Live Chat immediately. We will temporarily suspend your account for investigation and help you take the necessary security steps, such as changing your password and enabling two-factor authentication (2FA). SOL68 takes child protection seriously and will work fully with you to resolve the situation.

sol68 uses a combination of technology and a human-centred approach to promote responsible gaming. This includes an automated system that detects high-risk play patterns, in-app notifications reminding players of time and money spent, support staff training to identify and assist at-risk players, and regular responsible gaming awareness campaigns for all sol68 members.

Why Choose SOL68 for Play Safe?

Our platform is built with players in mind — not just profit.

256-bit SSL Encryption

All data and transactions are protected with industry-grade encryption.

Strict KYC Verification

Every player's identity is verified to prevent misuse of the platform.

24/7 Support

Our support team is ready to assist at any time at no extra charge.

Verified RNG

All games use a random number generator that has been independently audited.

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Play With Safe and Responsible at SOL68

Register your SOL68 account today and enjoy an online entertainment platform that puts player safety and well-being first. Our self-control tools are always available to keep your gaming experience fun and in check.

By registering, you agree to the Terms and Conditions as well as Privacy Policy sol68. The minimum age requirement is 18 years.

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